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Troubleshooting & Clearing Cache

If you're having a problem signing in or checking out from your SAVT account, there are several things you can try to identify and fix the problem.

Instructions on How to Clear Your Cache

Issues being able to log in or check out?  Many issues can be resolved simply by clearing your browser's cache and cookies.

For step by step instructions on how to clear your browser’s cache on the top browsers, choose your browser below:

If you are unsure of what browser version you are currently using, you can visit to find out.

What is Cache?
Your internet browser's cache stores certain information (snapshots) of webpages you visit on your computer or mobile device so that they'll load more quickly upon future visits and while navigating through websites that use the same images on multiple pages so that you do not download the same image multiple times.

Occasionally, however your cache can prevent you from seeing updated content, or cause functional problems when stored content conflicts with live content.